FootSupporter is a football jersey e-commerce launched in 2023, based in France, shipping to 5,000+ customers per year across France, Belgium, Netherlands, Luxembourg, Germany, Austria, Ireland, United Kingdom, Switzerland, Spain, Portugal, Italy, Greece, Poland, Slovakia, Slovenia, Sweden, Denmark, Finland and Australia. This verdict is written by us — so not 100% neutral, but transparent: we share the real numbers, what we do well, and what we still need to improve. So you can decide with your eyes open.
The real average rating: 4.7/5 from 500+ customer reviews
Our average rating is 4.7 out of 5 based on 500+ real customer reviews, mostly collected via our post-order Loox widget. Distribution:
- ⭐⭐⭐⭐⭐ (5/5) — 71% of reviews
- ⭐⭐⭐⭐ (4/5) — 18%
- ⭐⭐⭐ (3/5) — 7%
- ⭐⭐ (2/5) — 2%
- ⭐ (1/5) — 2%
4 and 5-star reviews stress jersey quality (fabric, cut, printing). Lower-rated reviews almost all point to delivery time — that's our main weakness, we own it.
What we do well (customer-confirmed)
- Jersey quality for the price. Our £35-45 jerseys use breathable polyester, clean stitching, heat-transfer printing that lasts. Equivalent to the supporter version sold for £75-90 in official stores.
- Name + number printing included. Custom name or player, no extra fee. Many competitors charge £12-20 for this.
- Human support within 24h. Every email is answered by a real person (us), in English or French. No bot, no offshore call center.
- Clear return policy. 14 days for return, exchange or refund. We own size mistakes (you send back, we send the right size).
- Secure Stripe checkout. Card, Apple Pay, Google Pay. No PayPal because we prefer faster processing.
What we don't do well yet (transparent)
- Delivery 2 to 3 weeks. Longer than Amazon. We work with a quality supplier in Asia who ships within 2 to 3 business days, but transit + customs adds 2 to 3 weeks. Solution: order 2-3 weeks ahead for a gift.
- No native Google reviews yet. Our reviews are on our site via Loox but not yet centralized on Google My Business or Trustpilot. Being implemented in 2026.
- Shipping limited to 20 countries. France, Belgium, Netherlands, Luxembourg, Germany, Austria, Ireland, United Kingdom, Switzerland, Spain, Portugal, Italy, Greece, Poland, Slovakia, Slovenia, Sweden, Denmark, Finland and Australia. No USA or rest-of-world shipping yet — supplier doesn't cover those regions for now.
- Catalogue limited to top 30 European clubs + 20 national teams. No Ligue 2, Segunda División or Serie B clubs. Quality focus on most-requested clubs.
The 8 common objections — honest answers
"It's dropshipping, quality must be poor"
We are indeed a reseller sourcing directly from a supplier in Asia. But our supplier is the same one some official brands use — so the fabric is equivalent. The only difference: no brand license, no sponsor marketing. Fabric/cut/printing quality is identical. We order ourselves regularly to test.
"Delivery times are too long"
Yes, 2 to 3 weeks is longer than local stock. For a gift, allow 3 weeks. For personal non-urgent use, it's acceptable. If you need a jersey for tomorrow, go to the official store (with the matching price).
"Does the printing last?"
Heat-transfer printing survives 40+ washes if you follow care rules (see our care guide). Reviews from customers who've worn their jersey 1-2 years confirm the printing stays clean with 30°C wash + flat drying.
"Can I return if the size doesn't fit?"
Yes, 14 days for return or exchange. Return label emailed to you, return via post (free returns conditions apply). We exchange for the correct size at no extra cost. See our return policy for exact terms.
"Is it legal to sell non-licensed jerseys?"
Yes, selling jerseys inspired by clubs (without kit brand logo or official license) is legal in France and the EU. We never claim these are official jerseys — we sell quality replicas to fans who want to wear their club's colours without paying the official price.
"The price is too low, there must be a catch"
No catch. The low price comes from three things: (1) no brand license (saves 30-40% of the official price), (2) no physical store (saves 15-25%), (3) direct supplier sourcing (no distributor margin). That's what lets us offer £35-45 for what's sold £75-90 in official stores.
"Who's behind FootSupporter?"
A small France-based team, started in 2023. Football fans first — we answer emails, pick every jersey in the catalogue, test orders regularly. See our About page for more context.
"How do I know FootSupporter isn't a scam?"
Trust signals: (1) https site with Stripe (secure payment guaranteed), (2) 500+ real customer reviews visible on the site with photos, (3) support answers within 24h, (4) registered French SIRET, (5) tracked deliveries with tracking numbers. The real test: email our support before ordering — we reply the same day.
Our transparent commitment
We know we're not perfect. The 30% of reviews below 5 stars are our main input to improve: we read every review, we reply, we adjust. If you have a bad experience, reach out directly — we'd rather solve the problem than lose a customer.
Ready to try us?
Browse new releases or best sellers. 14-day return window, printing included, human support within 24h.
